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 Active Insurance Agency
 1301 N. Ashland Avenue 
 Chicago, IL 60622-2221 
 1-773-278-9700 
 1-888-MY-AGENT

 Hours:
 Mon - Fri 8:30 am - 7:00 pm
 Sat. 8:30 am - 4:00 pm

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Q.  If I make a claim, will my Insurance Company non-renew my policy?

A. A lot depends on the type of claim and how much it was for. However, as we work with many Insurance Companies, we will almost always find another one for you if your insurance company does not want to renew your policy.


Q.
If I'm a homeowner, what is so important about the amount of my coverage, as long as I have a replacement cost endorsement?

A.  If you are paying a premium for an amount that is less than the true value of the property, and you have a total loss, you may find that the insurance company will only pay up to 120% of the amount insured. Don't put yourself in this position. This is when you most need insurance. We help you determine the actual cost to replace your property and advise you of the amount to insure.


Q.  Why is the amount of my insurance less than what I paid for my house?

A.  Don't forget that when you bought your house you also paid for the land it's on!  In some cases all you may need to insure is the cost of replacing the house, not the land.  On the other hand, if you bought your house a long time ago, the rising cost of construction may mean that your coverage limit could be out of date, and needs to be increased.  We help you so that you don't pay too much or too little premium.


Q.
 
What do I do if I have an auto accident?

A.  Firstly, always keep an inexpensive disposable camera in your glove compartment to take pictures of the vehicles, the scene, and the people involved. This helps prove who was actually there. Don't be shy about using it!  Make sure your current proof of Insurance is in your glove compartment at all times. (It's also the Law)

Make sure you get all the relevant details from the other person, or persons, involved. At the very least you need:

  • Their name, address and phone number
  • The name of their Insurance Company
  • Details of their car (the photos should help)


Q.  How can I contact Active Insurance to take care of my Insurance??

A.  If you live in Illinois or Indiana we can help you.  Just call 1-888-MY-AGENT or send us an email at sales@activeinsurance.com, or you can write to us at:


Q.  What is Active Insurance's Privacy Policy??

A.  You can view Active Insurance's Privacy Policy by clicking on the link below. Privacy Policy

Active Insurance
1301 North Ashland Ave
Chicago, IL 60622

We look forward to working with you!